Research & Analysis

We first identify all relevant characteristics of the device’s users and usage environments, then analyze each task and associated use-related risks to ensure the product is safe, effective, and user-friendly upon release.

Design

Our design approach puts humans at the center of every process. Our teams include experts in human-centered design, industrial design, ergonomics, UX/UI, and engineering, all integrated and collaborating with one another to produce design solutions.

Evaluate and Refine

Formative evaluations are critically important to inform your device's design. When conducted iteratively during development, these evaluations help to confirm where the current design is on- or off-track, and what aspects should be improved and refined.

Validate

We use summative evaluations (HF validation testing) to prove to regulatory authorities that the product we’re developing can be used safely & effectively by the intended users in the intended use environments.

Durham, NC

Our Flagship Human Factors Testing Suite

Gilero’s Durham design center is home to a state-of-the-art, configurable testing room equipped with an adjacent observation suite for on-site visitors. Participants enter from a separate entrance with a dedicated waiting room.

Observation suite and testing room

AV streaming for off-site observers

Dedicated waiting room for visitors

Chicago, IL

Set up Studies in the Midwest

Our Chicago design center features a flexible human factors testing room with access for on-site visitors. The facility supports high-quality audio-visual streaming, allowing off-site stakeholders to observe sessions in real time.

AV streaming for off-site observers

Carlsbad, CA

Set up Studies in Southern California

Our west coast design center features a flexible human factors testing room with access for on-site visitors. The facility supports high-quality audio-visual streaming, allowing off-site stakeholders to observe sessions in real time.

Observation suite and testing room

AV streaming for off-site observers

Anywhere

Run studies wherever you need.

We collaborate with a trusted network of facility partners across the country to conduct studies wherever they best support the needs of the project. These partner sites offer capabilities such as usability lab space, observation rooms, and AV streaming to ensure a seamless research experience—no matter the location.

We have the experience and the people to
make your project succeed.

We have the experience and the people to
make your project succeed.

View Our Expertise